Managed Service Plan

The friendly solution that will proactively keep you running.

We are taking an unlimited approach with support, training and all your IT projects. The monthly “managed service plan” (MSP) automates your operating system and third-party updates and monitoring while leveraging remote technology to enjoy the comfort of walking through questions issues with us.

On both PC and Mac environments, we customize alerting for hardware issues such as: running low on memory, hard drive space, fan’s, CPU/GPU temperature and any applications that may need to monitoring in your environment, like ARQ backup services or any other mission-critical application.

Our platform allows us access to powerful remote support tools to keep you up and running as much as possible. In many cases, we can even fix problems behind the scenes without even interrupting the user with a remote session, but the ability to be walking you through an issue remotely within a few seconds of a call is one of our favorite tools.

Our MSP pricing model

Our pricing model is simple and scales with you as you grow to fit any size of business. It is a monthly flat fee per computer that covers everything you need from consulting, to migrations, to every day IT support for everyone in your organization. It includes advanced tools that are used to push out updates and manage automated tasks (in many cases eliminate the need for a visit) by proactively solving problems before they occur. The plan includes the time spent managing the updates and monitoring, as well as remote and on-site support, keeping your cost low and predictable.

Call today for a quote to get started with our MSP services!

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